c4444's Privacy Policy

Purpose of the Privacy Policy

c4444 ("we", "us", "platform") is committed to providing a safe and transparent online gaming environment for users in Bangladesh. This privacy policy tells you what information we collect from you, why we collect it, how we use it, and under what circumstances we share it with third parties. By using c4444's website or services, you are considered to have accepted the terms of this policy.

This policy applies to all c4444 services — including website browsing, account registration, financial transactions, gameplay, and customer support. It also applies to users located outside Bangladesh if they use c4444's services.

Personally Identifiable Information

When you create an account on c4444 or use our services, we may collect the following information:

• Full name and date of birth (for age verification — only those aged 21 or above may register)
• Email address and mobile number
• bKash, Nagad, or Rocket account details (for payment processing)
• Identity verification documents (as part of the KYC process)
• Residential address

Technical and Automated Information

When you use our platform, our systems automatically collect certain technical information:

• IP address and geographic location (at country and city level)
• Device type, operating system, and browser version used
• Page visit time and duration, click data
• Cookie and session data (see the cookie policy section below)
• Referral URL (the source from which you arrived)

Transaction and Gaming Information

Records of all financial and gaming activity conducted on your account are securely stored with us:

• Deposit and withdrawal amounts and timing details
• Which games were played, how long they were played, and bet amounts
• Reference numbers for transactions made via bKash, Nagad, and Rocket
• Bonus usage and wagering activity
• VIP level and points history

Service Operation and Improvement

c4444 uses your information for the following purposes:

• Account creation, management, and verification
• Financial transaction processing — deposits and withdrawals via bKash, Nagad, and Rocket
• Providing customer support (via live chat and email)
• Ensuring platform security and fraud prevention
• Personalizing the gaming experience
• Age and identity verification (to confirm 21+)

Legal and Regulatory Compliance

c4444 may also use your information to meet legal obligations. This includes conducting anti-money laundering (AML) processes, ensuring responsible gaming, and cooperating with relevant authorities in any investigations.

Sharing Information with Third Parties

c4444 may share your information with third parties in the following limited circumstances:

• Payment processors: Limited information required to confirm bKash, Nagad, and Rocket transactions is shared with the relevant payment service providers.
• Game software providers: Minimum data required to operate games may be shared with providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others.
• Legal authorities: Information may be provided to relevant authorities under court order or legal obligation.
• Security consultants: Limited technical information may be shared with specialist third parties to address fraud and cyber threats.

Outside the cases above, we do not transfer your personal information to any third party for commercial purposes.

Technical Security

c4444 has adopted industry-standard technical measures to protect your information. Our platform uses SSL encryption, which secures all data transfers between your browser and our servers. Financial information is stored in specially encrypted databases, and only authorized staff can access the information they need.

• 256-bit SSL/TLS encryption on all data transmissions
• Two-Factor Authentication support
• Regular security audits and vulnerability testing
• Data storage and backup on encrypted servers
• Access controls and internal security policies

Cookie Policy

c4444's website uses cookies. Cookies are small text files stored on your device that help improve your browsing experience. We use three types of cookies:

• Essential cookies: Required to maintain login sessions and ensure the platform's core functionality.
• Functional cookies: Help remember your preferences and settings.
• Analytical cookies: Used to monitor platform usage and improve service quality.

You can manage cookies from your browser settings, but disabling certain essential cookies may affect the normal operation of the platform.

Data Retention Policy

c4444 retains your personal information only for as long as necessary. Information for active accounts is kept while the account remains open. Even after an account is closed, certain transaction records may be retained for a set period to meet legal obligations.

Right to Access and Correct Information

As a c4444 user, you have the following rights:

• Right of access: You can request to view the information we hold about you.
• Right to rectification: You can request correction of inaccurate or incomplete information.
• Right to erasure: You can request deletion of your information beyond what is required by legal obligations.
• Right to restrict processing: You can request that processing of your information be limited in certain circumstances.
• Right to portability: You can request a copy of your information in a structured format.

To exercise these rights, contact our support team. c4444 will respond to your request within a reasonable time.

Right to Opt Out of Marketing Communications

If you no longer wish to receive promotional communications (email, SMS) from c4444, let our support team know at any time. They will remove your details from the marketing list as requested. However, important service-related messages (transaction confirmations, security alerts) will continue to be sent.

Protecting the Information of Children and Teenagers

c4444 strictly follows a 21+ age policy. Our services are for those aged 21 or above only. We do not intentionally collect any personal information from minors. The registration process includes age verification.

If we have reason to believe that a minor has registered, we will immediately close that account and delete all related information.

International Data Transfers

For operational purposes with game software providers, a portion of your information may be processed on servers outside Bangladesh. In such cases, c4444 ensures that the relevant providers comply with international data protection standards and that the confidentiality of your information is maintained.

Changes to the Privacy Policy

c4444 may update this privacy policy as needed. For significant changes, we will notify users by email or through an announcement on the platform. Continued use of the platform after changes have been made will be considered acceptance of the updated policy.

We recommend that you visit this page regularly and stay aware of any changes. The latest version of this policy will always be available on c4444's website.